Terms and conditions

1. These terms

By using this site or placing an order, you agree to these terms, along with our shipping, returns and privacy policies. "We" and "us" means Direct Ritual. If you don't agree, please don't use the site.

2. Products

Our products are cosmetics for external use on the skin. Descriptions and images are for information, and packaging may vary slightly. Please read the ingredient list and our use and safety guidance before use.

3. Orders and pricing

• Placing an order is an offer to buy. We accept it when we confirm your order by email.
• All prices are in US dollars (USD). Taxes and shipping, where they apply, are shown at checkout before you pay.
• We may correct pricing or description errors and cancel affected orders with a full refund.
• If an item sells out after you order, we refund that item in full.

4. Payment

Payment is taken at checkout. Card details are entered into secure, encrypted fields and are never stored on our servers. Our payment security page has the details.

5. Shipping, returns and refunds

Delivery is covered by our shipping policy and returns by our returns and refunds policy. Both are part of these terms.

6. Promotions and discount codes

• Discount codes and promotions are valid only for the period and products stated in the offer.
• Unless stated otherwise, one code per order. Codes can't be combined and have no cash value.
• Codes can't be applied to orders that have already been placed.
• Free gifts are available while supplies last and may be swapped for an item of similar value.
• If you return an order that used a promotion, the refund reflects the discounted price you paid.
• We may change or end a promotion at any time without affecting orders already placed, and may cancel orders that misuse a code.

7. Memberships

If we offer a paid membership, its price, billing interval, benefits and cancellation terms are shown on the signup screen before you enter payment details. Memberships renew automatically until canceled, and you can cancel at any time from your account.

8. Acceptable use

Please don't interfere with the site, access accounts or data that aren't yours, scrape it in a way that slows it down, or use it to break the law.

9. Intellectual property

The content, imagery and copy on this site belong to us and may not be reproduced commercially without permission.

10. Disclaimer and limitation of liability

To the fullest extent permitted by law, the site is provided as is, and our total liability to you is limited to the amount you paid for the products that gave rise to the claim. Nothing in these terms limits rights you have under consumer protection law.

11. Changes

We may update these terms. The version that applies is the one published here when you place your order.

12. Governing law

These terms are governed by the laws of the state in which our business is registered, without regard to conflict-of-law principles.

13. Contact